Starter
3–5 days1–10 employees, reps do their own research (or don't), no standardized prep process.
Workflow
- 1Create a pre-call research template in Google Docs: company background, key contacts, recent news, likely pain points, and conversation starters.
- 2Build a Make scenario that triggers when a meeting is booked: pull the prospect's company name from your calendar, scrape basic info (website, LinkedIn, recent news), and populate the template.
- 3Deliver the completed brief to the rep via Slack or email 30 minutes before the meeting.
- 4After the call, prompt the rep to log key outcomes in a simple form that updates your CRM.
Tools
Outcomes
- Every rep walks into every call with a prepared brief.
- Research time drops from 30 minutes to zero — it's done for them.
- Conversations start stronger because the rep already knows the prospect's world.
- Post-call notes captured consistently, feeding future deal strategy.